“The customer is always right” is age old adage heralded by many, and still rings true today. But what used to satisfy customers is now no longer enough. More and more etailers are going to increasing lengths in order to make shopping more convenient for cash and time-strapped shoppers this Christmas.

A recent announcement from high street retailer Aurora, the umbrella company of fashion stores Oasis, Warehouse and Coast, states that they will deliver clothes almost as fast as a pizza delivery man. The fashion giants have promised to deliver their clothes in less than 90 minutes from ordering.

Read the rest of What Consumers Want

Why do people use Route Optimiser?

As someone who speaks to potential and existing Route Optimiser customers on a daily basis, it’s pretty obvious that one of the most common reasons is to help businesses and individuals reduce costs.

The Route Optimiser service is a great way to save money. By making sure you choose the most appropriate licence, you could be saving even more!

Read the rest of Route Optimiser: Streetwise With Your Licensing

Last week, we held our first LIVE webcast for Route Optimiser.  The presentation outlines the history of Route Optimiser, its benefits and features, and a start to finish demonstration of the service.  There was a huge amount of interest in the webcast.

Many of the registrants requested a recorded version in order to refer back to and to also show colleagues.  As we aren’t ones to disappoint, a summary version was recorded and it has been released online.  To check it out simply visit our YouTube channel or click on the image to play the presentation.

If you have any ideas or suggestions for upcoming webinars, please get in touch! We’re always keen to know where we can help.

Introducing the new ‘Maximum Day Length’ feature

We’re always talking about how much time you can save using route optimization for your multi-drop route planning. (Our experiments in the past have shown an average 20-30% saving in time and distance.) But what if you’re not so interested in time saved, and simply want to get as many visits into your day as possible?

If you manage a team of salespeople, and want them to work for exactly 8 hours a day, it can be a struggle to try and decide which waypoints to include in your optimization job. Previously, you could do a ‘best-guess’, and then manually add or remove waypoints later, or you could fiddle about with timeslots on the waypoints, but neither method was particularly satisfactory.

Read the rest of How Many Visits Can You Fit Into Your Day?

mapsWhile our web development team have been beavering away on the new optimisation process in the website (which, I’m sure you’ll agree, is looking fantastic), I’ve been quietly busying myself with some major new upgrades to the back end.

Although the bulk of our customers choose to use the website interface on routeoptimiser.com, some of our larger customers prefer to integrate our technology into their own systems. We call this suite of web services our “API”, and this is what I’ve been working on improving for the last few months.

Read the rest of Developers: Smarter White-Labelling Available